"To whom it may concern, True North Electrical Pty Ltd has been carrying out electrical installation and maintenance works for Facilities Division of QR National for some five years. The work they have carried out has encompassed a wide variety of activities from simple maintenance tasks to complex replacement of electrical switchboards and circuits, and high risk "at heights" works to repair our yard lighting with in our major depots including Jilalan yard and the Mackay yard. True North Electrical have worked within the "corridor" and followed all instructions and safety requirements that have been asked of them. Some sites that they have been maintaining for the past five years are: Jilalan Rail Complex, Yukan Depot, Coppabella Station and housing infrastructure, Moranbah Track Depot and Overhead Line Depot, Moranbah Yard, Moranbah housing infrastructure, Dysart Track Depot and Assets, Paget Station, Paget Q-Link Container Terminal and Paget BC & F Infrastructure and Assets. They have also been maintaining Boddington Street Administration Building and Engineer's Building in this time. Within this time some projects they have completed for us include: Lighting upgrade to Jilalan Locomotive Facility steam clean pits Lighting upgrade to Jilalan Old Provisioning Shed in 25Kv electrified zone Replacement of main switchboard in Jilalan Locomotive Facility Loco Shed Fit out of offices / workstations at Integrated Logistics Centre, Paget Fit out of offices / workstations at 2 Romeo Street, Mackay for QR National Coal North Implementation and maintenance of electronic database for Test and Tag and RCD testing of all sites listed above Implementation and maintenance of Emergency Lighting of all sites listed above Lighting upgrades to Jilalan Locomotive Facility wagon shop pit lights Upgrade / replacement of switchboard at Mackay Harbour Station Upgrade / replacement of switchboard at Paget Station Repairs and maintenance to lighting towers in 25Kv electrified yards Re-engineer and install new "Shore Power" supplies for refrigerated rolling-stock containers at both Q-Link Paget and Paget Station, to improve level of safety Installation of flashing light / siren systems at Jilalan Locomotive Facility for increased safety whilst shunting movements are in progress In the time they have carried out this work none of their employee's or any QR National employee's have been injured or harmed in any way as a result of their workmanship. True North Electrical strives for continual improvement and their employee's are receptive to increasing safety for themselves and others whilst on our sites. They are familiar with pre-start meetings and have their own "Take 5" system in place and alos have a sound work method statement system in place. I have found their work to be of a very high standard and would not hesitate to recommend True North Electrical for any electrical project works or maintenance." Steve Pearl Work Co-ordinator (North) Network Services
"Rob Norris and True North Electrical have been involved with Magpies Sporting Club in both construction and maintenance for the past 10 years. True North Electrical is responsible for all electrical maintenance to do with the club, including appliances and field lighting. True North Electrical was also commissioned during the stage renovation process spanning 2006 - 2008, which required work to be carried out with minimum trade interruption. True North Electrical was also commissioned to carry out function room renovations in 2011 under similar circumstances. I have personally known Rob for 7 years. During this time I have found he and the service of True North Electrical to be professional and of a high standard at all times. I see no reason why Magpies Sporting Club would not continue to use him in the current maintenance capacity, and for any future developments undertaken." Lee Skerman General Manager MAGPIES SPORTING CLUB
"True North Electrical was the principal contractors for the recent lighting upgrade of John Bickmore Oval at Shark Park, Milton St, Mackay. This was a major infrastructure project undertaken by our club with support from the Queensland Government's Department of Communities, Sport and Recreation.
Work undertaken by True North Electrical included replacement and upgrade of switchboards, lighting towers, light fittings and associated equipment over a six month period.
A pleasing part of the works was the use of our facilities was not inconvenienced at any time during the works and we were able to continue operating in a normal manner at all times. This was a result of good consultation and planning by Rob and his team whilst also ensuring all safety requirements were met and exceeded.
Rob continues to provide good support after the works were concluded and we thoroughly recommend the services of True North Electrical.
Should you require any further information please feel free to contact me on the numbers provided."
Troy Rovelli Football Manager Southern Suburbs Football Club Mackay Inc
"Ergon Energy has engaged the services of True North Electrical to carry out a variety of tasks associated with electrical works within customers' installations. I have found their works to be of a very high standard, carried out by competent persons, in areas considered to be of high risk. On site safety is constantly monitored and maintained to ensure compliance with relevant requirements and legislation. The management and staff provide and express excellent customer service and community etiquette." Chester Brodie Project Manager Project Services (Central) ERGON ENERGY